Terms of service
Sunshine Seedlings Services (Pty) Ltd ("SSS, we, us, our"), registration number 1999/014168/07, with its registered address at F24 Chief Mhlabunzima Road, Pietermaritzburg, KwaZulu-Natal.
Email: online@sunshineseedlings.co.za | Phone: +27 (0)33 390 3047
1. Company Information
This website is operated by Sunshine Seedlings Services (Pty) Ltd ("SSS, we, us, our"), registration number 1999/014168/07, with its registered address at F24 Chief Mhlabunzima Road, Pietermaritzburg, KwaZulu-Natal.
Email: online@sunshineseedlings.co.za | Phone: +27 (0)33 390 3047
2. Application of Terms
2.1 These Terms govern the use of this website and all transactions.
2.2 By using this website, you agree to these Terms.
2.3 If you do not agree, you must not use the services.
3. Consumer Protection
3.1 These Terms comply with applicable legislation including CPA and ECTA.
4. Products and Availability
4.1 We supply seedlings and related items.
4.2 All products are subject to availability.
4.3 We may modify or discontinue products without notice.
5. Pricing and Errors
5.1 Prices are in ZAR and include VAT unless stated otherwise.
5.2 Pricing errors may occur.
5.3 We may cancel orders and refund if errors occur.
5.4 Prices may change without notice.
6. Orders and Contracts
6.1 Orders constitute an offer to purchase.
6.2 A contract exists when payment is received and confirmed.
• Payment is received
• Order is confirmed
6.3 We may:
• Refuse orders
• Limit quantities
• Correct errors
6.4 Purchases are subject to the Refund Policy.
6.5 Products are for personal use unless agreed otherwise.
7. Payment
7.1 Payment must be via approved methods.
7.2 Payments are securely processed.
7.3 We do not store card details.
8. Delivery
8.1 Delivery follows our Shipping Policy.
8.2 Delivery times are estimates.
8.3 We are not liable for delays beyond control.
9. Risk and Ownership
9.1 Risk passes to you on delivery.
9.2 Ownership transfers after full payment.
10. Returns and Refunds
10.1 Governed by our Refund Policy.
10.2 Cooling-off does not apply to perishable goods.
11. Agricultural Disclaimer
11.1 Seedlings are affected by environmental factors.
11.2 No guarantee of growth or yield.
11.3 Results depend on care, soil, and climate.
12. Use of Website
12.1 You agree not to:
• Use unlawfully
• Interfere with functionality
• Upload malicious code
12.2 We may suspend access for misuse.
13. User Accounts
13.1 You may create an account.
13.2 Provide accurate info and keep secure.
13.3 You are responsible for activity.
13.4 Accounts may be suspended for misuse.
14. Intellectual Property
14.1 All content is owned or licensed.
14.2 No reproduction without consent.
15. Information Disclaimer
15.1 Information is provided for general use only.
15.2 Use at your own risk.
16. Limitation of Liability
16.1 We are not liable for indirect damages.
16.2 Liability is limited to amount paid.
16.3 Legal limits still apply.
17. Indemnity
17.1 You indemnify us against damages.
17.2 You agree to cooperate in claims.
18. Third-Party Links
18.1 We are not liable for third-party sites.
19. Privacy
19.1 Personal data handled per Privacy Policy.
20. Force Majeure
20.1 No liability for events beyond control.
20.2 Obligations suspended during such events.
21. Termination
21.1 We may suspend access when necessary.
21.2 Immediate suspension may apply.
22. Wholesale Orders
22.1 Bulk orders may have special terms.
23. Changes to Terms
23.1 We may update these Terms at any time.
24. Electronic Communications
24.1 You consent to electronic communication.
24.2 Records retained per law.
25. Governing Law
25.1 Governed by South African law.
26. Complaints
26.1 Complaints may be lodged with the NCC.
27. Contact
Email: online@sunshineseedlings.co.za
Phone: (033) 390 3047
Address: Pietermaritzburg
Attention: Joelene Pillay
Download Terms of Service HERE
Download Shipping Policy HERE
Download Refund Policy HERE